SHIPPING POLICY


1. SHIPPING RATES & POLICIES - AUSTRALIA & NEW ZEALAND

 

In Australia and New Zealand, for all orders under $150, the shipping cost is $14.95.

For orders with a total cart value exceeding $150, a nominal shipping cost contribution of 4% of the total order value will be applied. This fee is assessed to ensure a fair and transparent approach to shipping cost allocation.

Sciconsports.com reserves the right to cancel an order if no competitive shipping quotation can be obtained – applicable to international or outlying territory shipments only.

From Monday to Friday, orders confirmed before 12:00 p.m. (AEST) are handled during the same day. If your order is confirmed on Saturdays, Sundays or public holidays in Gold Coast, Queensland, it is going to be handled on the Monday or the first working day after.

Please note that standard shipments can occasionally be delayed due to unforeseen circumstances.

Shipments to Post Office mailboxes are not possible. Orders to these addresses will be automatically canceled.

Orders are usually delivered in 3-5 business days. Shipping for custom orders requires more time. Custom items will be shipped from our headquarters in Venice, Italy. Please allow up to 15 days prior to shipping.


2. DELIVERY TRACKING

 

Once your order ships, you will receive a confirmation email specifying which carrier was used along with the corresponding tracking number. Please note that items in your order may ship from multiple locations and can occasionally be delayed due to unforeseen circumstances.

You can track the delivery status of your order at any time through your My Account page on Sciconsports.com 


3. WHEN YOU GET YOUR PARCEL

 

We encourage you to check the condition of the package and the goods when delivered. Should you notice that the parcel may have been damaged in transit you can always refuse or reject the delivery.


4. SHIPPING SURCHARGES

 

Scicon Sports is not in the business of selling logistics and all surcharges that may incur are based solely on extra charges imposed by third-party carriers for transporting oversize and/or overweight items.


5. MILITARY ADDRESSES

 

Unfortunately, we cannot ship to any Military shipping addresses (APO/FPO/BFPO).

 

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