Thank you for your purchase of a Scicon Sports item. Once you have had the pleasure of owning and using our products, we hope that they will become your trusted companions for life.

When you purchase a Scicon Sports product, you also purchase a promise that if something goes wrong, we’ll fix it. If it breaks, we’ll repair it. The world is an unpredictable place. Luckily we are here to help you.

We have moved to a new system to provide you with a better service and an experience across all desktop, tablet and mobile platforms. Consequently, you no longer need to register your product and will continue to benefit from our first class service.

  • Specifically, we make three commitments to our customers:
    You will enjoy using our products that are designed and manufactured to be the best
  • You will experience world-class, after-sales customer service
  • For two (2) years after you purchase a Scicon Sports product from one of our eyewear, bags & luggage or apparel collections from an authorised retailer or from you will be covered by our warranty.

You can find our updated warranty and product support policies here

If you haven't purchased your item on or have already applied, we recommend you become a Scicon Sports Member to enjoy access to exclusive member benefits and to be the first to hear about important news, product launches delivered straight to your inbox. To join our Scicon Sports Member Program simply create an account or sign up to our newsletter.