SHIPPING POLICY

SHIPPING RATES & POLICIES - INTERNATIONAL 

Sciconsports.com offers Free Shipping on all orders world wide. Orders are usually delivered in 5-7 business days and up to 10-15 business days for customized items. 

Sciconsports.com offers several shipping options:

  • Free Standard Ground Shipping 
  • Express Shipping (at extra costs - check rates at checkout based on service & location)

From Monday to Friday, orders confirmed before 11:00 a.m. (CET) are handled during the same day. If your order is confirmed on Saturdays, Sundays or public holidays in Italy, it is going to be handled on the Monday or the first working day after. 

Please note that standard shipments can occasionally be delayed due to unforeseen circumstances.

On this International Store we only ship to the following countries: Albania, Argentina, Israel, Japan, Liechtenstein, Malaysia, Norway, Palestine State, Panama, Philippines, Singapore, South Korea, Switzerland, Taiwan, Thailand, Turkey, Ukraine, Chile. On this store we cannot accept orders to ship to countries other than the above listed, however there are several other online stores that cover many other countries. To change the country of the store go to the menu of the website or the footer of the website to change the country. 


EXCLUSIONS

Scicon Sports is a global brand and we try to be available in all corners of the world. However, there are some territories that we cannot reach. We are currently not shipping to the following countries:

Afghanistan, Algeria, Andorra, Angola, Antigua and Barbuda, Armenia, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Central African Republic, Chad, China, Comoros, Congo (Congo-Brazzaville), Costa Rica, Côte d'Ivoire, Cuba, Democratic Republic of the Congo, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, Gabon, Gambia, Georgia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iceland, India, Indonesia, Iran, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar (formerly Burma), Nauru, Nepal, Nicaragua, Niger, Nigeria, North Korea, North Macedonia, Oman, Pakistan, Palau, Papua New Guinea, Paraguay, Peru, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Senegal, Serbia, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Sudan, Sri Lanka, Sudan, Suriname, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe. 

If your country/ territory is on the exclusion list and you require assistance, please contact us


Shipments to Post Office mailboxes are not possible. Orders to these addresses will be automatically cancelled. 

Shipping for custom orders requires more time. Please allow up to 5 days prior to shipping.

Once your order ships, you will receive a confirmation email specifying what carrier was used along with the corresponding tracking number. Please note that items in your order may ship from multiple locations and can occasionally be delayed due to unforeseen circumstances.


ORDERS OF CUSTOMIZED ITEMS

Sciconsports.com offers Free Shipping on orders for customised items. Customised items are made to your specification in our Custom Lab in Italy and require slightly longer processing time. Orders for customised items are delivered within 10 business days. 


DUTIES AND TAXES

All orders placed on our International store are shipped from our central distribution center in Italy, Europe. Orders with a delivery address outside of the European Union may be subject to import duties and taxes (including VAT) which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.

Please also note that when shipping goods to a country outside of the European Union, cross border shipments may be subject to opening and inspection by customs authorities. In respect of all goods dispatched to you to an address outside of the European Union, you are deemed to be the importer of the goods and must therefore comply with all the laws and regulations of the country into which the goods are being delivered. 


DELIVERY TRACKING

Once your order has been processed and shipped you will receive a confirmation email with details, confirming the carrier and the tracking number. 

You can track the delivery status of your order at any time through your My Account page on Sciconsports.com 


WHEN YOU GET YOUR PARCEL

We encourage you to check the condition of the package and the goods when delivered. Should you notice that the parcel may have been damaged in transit you can always refuse or reject the delivery. 


SHIPPING SURCHARGES

We work hard to offer Free Shipping on all orders; however, certain large or bulky items such as, but not restricted to, Bike Travel Cases, Bike Travel Bags and Luggage are considered oversize and/or overweight by third party parcel carriers. Therefore we may ask a shipping surcharge to be applied depending on the item size and/or weight. Scicon Sports is not in the business to sell logistics and all surcharges are based solely on extra charges imposed by third party carriers for transporting oversize and/or overweight items.


MILITARY ADDRESSES 

Unfortunately we cannot ship to any Military shipping addresses (APO/FPO/BFPO).



 

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