SHIPPING POLICY

1. SHIPPING RATES & POLICIES - UNITED KINGDOM

For all orders under £100 within the United Kingdom, the shipping cost is £8.

For orders with a total cart value exceeding £100, a nominal shipping cost contribution of 6% of the total order value will be applied. This fee is assessed to ensure a fair and transparent approach to shipping cost allocation.

Sciconsports.com reserves the right to cancel an order if no competitive shipping quotation can be obtained – applicable to international or outlying territory shipments only.

From Monday to Friday, orders confirmed before 10:00 a.m. (GMT) are handled during the same day. If your order is confirmed on Saturdays, Sundays, or public holidays in Italy, it is going to be handled on the Monday or the first working day after.

Please note that standard shipments can occasionally be delayed due to unforeseen circumstances.

Shipments to Post Office mailboxes are not possible. Orders to these addresses will be automatically canceled.

Orders are usually delivered in 3-5 business days and up to 7-10 business days for customized items. Shipping for custom orders requires more time. Custom items will be shipped from our headquarters in Venice, Italy. Please allow up to 15 days prior to shipping.

2. SHIPPING POLICIES - NON EU

For countries outside the EU, goods are shipped VAT exempt and may be subject to customs duties/import taxes/VAT of the destination country (please ensure it is correctly selected before purchase) at the customer's expense. By law, we are required to declare the value and nature of goods shipped outside the EU; it is not possible to declare a lower value, state different contents, or send it as a gift.

Local VAT and any customs duties will be paid by the recipient in Extra EU Countries.

An exception is made for UK orders, where Scicon does pay VAT and duties.

In the event that an order shipped to the UK is returned and the customer wishes to have it re-shipped back to the UK, Scicon will charge the customer for all customs fees, excluding those associated with the initial order.

Conditions: In case of a return of a damaged item, Scicon will sustain the duties as if it was a first normal order.

Customers are advised to inquire about import conditions in their own country by contacting the customs agency and the branch of the courier chosen to understand the exact procedures.

Please also note that when shipping goods to a country outside of the European Union, cross border shipments may be subject to opening and inspection by customs authorities.

3. DELIVERY TRACKING

Once your order ships, you will receive a confirmation email specifying what carrier was used along with the corresponding tracking number. Please note that items in your order may ship from multiple locations and can occasionally be delayed due to unforeseen circumstances.

You can track the delivery status of your order at any time through your My Account page on Sciconsports.com 

4. WHEN YOU GET YOUR PARCEL

We encourage you to check the condition of the package and the goods when delivered. Should you notice that the parcel may have been damaged in transit you can always refuse or reject the delivery.

5. SHIPPING SURCHARGES

Scicon Sports is not in the business of selling logistics and all surcharges that may incur are based solely on extra charges imposed by third-party carriers for transporting oversize and/or overweight items.

6. MILITARY ADDRESSES

Unfortunately, we cannot ship to any Military shipping addresses (APO/FPO/BFPO).